Privacy Policy

Last updated: October 16, 2025

1. Information We Collect

At FirstTradeIndia, we collect information to provide better services to all our users. We collect information in the following ways:

Information you give us: When you create an account, place an order, or contact us, we may ask for personal information like your name, email address, telephone number, or credit card details.
Information we get from your use of our services: We collect information about the services that you use and how you use them, like when you visit our website or view and interact with our content.
Device information: We may collect device-specific information (such as your hardware model, operating system version, unique device identifiers, and mobile network information).

2. How We Use Information

We use the information we collect from all our services for the following purposes:

Process your orders and manage your account
Provide, maintain, protect and improve our services
Develop new services
Provide personalized content and information
Communicate with you about products, services, and promotional offers
Monitor and analyze trends and usage
Protect FirstTradeIndia and our users

3. Information Sharing

FirstTradeIndia does not share personal information with companies, organizations, and individuals outside of FirstTradeIndia unless one of the following circumstances applies:

With your consent: We will share personal information with companies, organizations, or individuals outside of FirstTradeIndia when we have your consent to do so.
For external processing: We provide personal information to our affiliates or other trusted businesses or persons to process it for us, based on our instructions and in compliance with our Privacy Policy and any other appropriate confidentiality and security measures.
For legal reasons: We will share personal information with companies, organizations, or individuals outside of FirstTradeIndia if we have a good-faith belief that access, use, preservation, or disclosure of the information is reasonably necessary to meet any applicable law, regulation, legal process, or enforceable governmental request.

4. Information Security

We work hard to protect FirstTradeIndia and our users from unauthorized access to or unauthorized alteration, disclosure, or destruction of information we hold. In particular:

We encrypt many of our services using SSL
We review our information collection, storage, and processing practices, including physical security measures, to guard against unauthorized access to systems
We restrict access to personal information to FirstTradeIndia employees, contractors, and agents who need to know that information in order to process it for us, and who are subject to strict contractual confidentiality obligations and may be disciplined or terminated if they fail to meet these obligations

5. Your Rights

You have the right to access, correct, or delete your personal information. You can also object to or restrict certain processing of your personal information. To exercise these rights, please contact us through the contact information provided below.

6. Changes to This Policy

Our Privacy Policy may change from time to time. We will post any privacy policy changes on this page and, if the changes are significant, we will provide a more prominent notice (including, for certain services, email notification of privacy policy changes).