Terms & Conditions

Last updated: October 16, 2025

1. Acceptance of Terms

By accessing and using FirstTradeIndia ("the Website"), you accept and agree to be bound by the terms and provision of this agreement. In addition, when using this Website's particular services, you shall be subject to any posted guidelines or rules applicable to such services.

2. Description of Service

FirstTradeIndia provides users with access to an extensive collection of products for purchase through an e-commerce platform. Unless explicitly stated otherwise, any new features that augment or enhance the current Service shall be subject to the TOS.

3. User Account, Password, and Security

To use certain features of the Website, you will have to create an account. You are responsible for maintaining the confidentiality of the password and account and are fully responsible for all activities that occur under your password or account.

4. Products and Pricing

All products and services available on the Website are subject to change without notice. We reserve the right to discontinue any product at any time. Prices for our products are subject to change without notice. We reserve the right at any time to modify or discontinue the Service (or any part or content thereof) without notice at any time.

5. Orders and Payment

When you place an order through our Website, you are offering to purchase a product subject to these Terms and Conditions. All orders are subject to availability and confirmation of the order price. We may refuse or cancel an order for any reason, including limitations on quantities available for purchase, inaccuracies, or errors in product or pricing information, or problems identified by our credit and fraud avoidance department.

We accept various forms of payment including credit cards, debit cards, net banking, and other payment methods as may be indicated on the Website. By providing a payment method, you represent that you are authorized to use the designated payment method.

6. Shipping and Delivery

We will arrange for shipment of the products to you. Please check the individual product for the delivery options. You will be responsible for paying all shipping and handling charges specified during the ordering process. Title and risk of loss for all products ordered by you shall pass to you on our delivery to the carrier.

7. Returns and Refunds

Our Return Policy forms part of these Terms and Conditions. Please review our Return Policy to understand our practices regarding returns and refunds.

8. User Conduct

You agree not to use the Website to:

Upload, post, email, transmit or otherwise make available any content that is unlawful, harmful, threatening, abusive, harassing, defamatory, vulgar, obscene, libelous, invasive of another's privacy, hateful, or racially, ethnically or otherwise objectionable
Impersonate any person or entity or falsely state or otherwise misrepresent your affiliation with a person or entity
Forge headers or otherwise manipulate identifiers in order to disguise the origin of any content transmitted through the Website
Upload, post, email, transmit or otherwise make available any content that you do not have a right to make available under any law or under contractual or fiduciary relationships
Upload, post, email, transmit or otherwise make available any content that infringes any patent, trademark, trade secret, copyright or other proprietary rights of any party

9. Intellectual Property

The Website and its original content, features, and functionality are owned by FirstTradeIndia and are protected by international copyright, trademark, patent, trade secret, and other intellectual property or proprietary rights laws.

10. Termination

We may terminate or suspend your account and bar access to the Service immediately, without prior notice or liability, under our sole discretion, for any reason whatsoever and without limitation, including but not limited to a breach of the Terms.

11. Limitation of Liability

In no event shall FirstTradeIndia, nor its directors, employees, partners, agents, suppliers, or affiliates, be liable for any indirect, incidental, special, consequential or punitive damages, including without limitation, loss of profits, data, use, goodwill, or other intangible losses, resulting from your access to or use of or inability to access or use the Service.

12. Governing Law

These Terms shall be governed and construed in accordance with the laws of India, without regard to its conflict of law provisions.

13. Changes to Terms

We reserve the right, at our sole discretion, to modify or replace these Terms at any time. By continuing to access or use our Service after those revisions become effective, you agree to be bound by the revised terms.